Majestic
Digital

If you own or manage a brick-and-mortar store, or advertise your products and services via word of mouth and brochures, you'll understand that your reach is often limited to the immediate area in which you're based. Detailing your offerings on a website provides customers with a new avenue to enquire and purchase your goods and services online instantly, and gives your brand a global reach.

Internal process can be become stale and outdated as technology moves forward. Looking into solutions to streamline these processes can help free up time for you or your employees to focus on more meaningful work.

Some processes can benefit your customers more directly. For example, if you offer a service which takes bookings by phone, an online booking form supported by an automated diary management tool could improve the flow for you and your customers. If your business manages logistics, status updates when a worker scans an item can trigger further processing such as updating stock numbers, ordering new stock, and notifying any relevant parties.

Managing employees, clients or customers could be made more efficient by incorporating an internal portal into your workflow. This portal may include features such as employee management tools to help improve the oversight of your team, or manage work schedules and holidays. Additional features could automate the processes which handle invoicing or handling stock and correspondence.

Simple answer? Get in touch using the contact form on this website. However, if you have an idea of what you want, consider the following questions.

• What products or services does your business provide? Who is the target audience?
• Do you have an existing website which needs a redesign, or need a new one building?
• What do you want from the website?
  • An online presence/more exposure?
  • An online store?
  • To simplify or automate an existing process (e.g. booking/contact forms)?
  • What features would it NEED to have in order to fulfil its purpose?
  • What features would you LIKE to have that would make it more useful/appealing?
• Design
  • Do you have a unique brand style/colour scheme?
  • Do you have a custom design in mind, or existing websites you like the look of?
  • Do you need images/logos to be designed/supplied?
• Do you need to be able to edit the content yourself or will it be mostly static once developed?
• Domain/hosting
  • Do you own a domain already or have a name in mind (e.g. mybusinessname.com)?
  • Do you have a hosting provider/server for your website?
• What is your budget for the website? Consider:
  • How much turnover or exposure you expect to generate from the website
  • How much will you and your customers may benefit from the website

The report consists of two parts, an analysis of:

• common issues which may be impacting the usability of your website, and;
• recommended features, or updates to the appearance and content of your website

Any areas identified for improvement are highlighted, along with a brief explanation of why, and what benefits may be gained. These points are then collated and summarised into a document which can be downloaded and viewed in your own time.

Your report may include topics such as:

• branding, design and layout
• sales opportunities
• search engine optimisation
• user experience
• process efficiency
• online security

If you are interested in discussing any of the topics identified, get in touch to arrange a free consultation.

This informal discussion helps us to understand your needs, and what services we can offer to help meet those needs. We will typically cover the following topics:

• a brief summary of your company or organisation
• what sort of products or services you provide
• who your current or intended customers are
• any existing branding
• current processes
• your main goals for the future
• budgets and timeframes
• our development process and next steps